Terms of Service

Last updated: July 30, 2026

These terms govern your use of the Alcantara Safety Solutions website and the purchase of our consulting services. By using this site or engaging our services, you accept these terms.

1. Nature of our services

Alcantara Safety Solutions provides occupational health and safety consulting, including custom safety plans, safe work procedures, hazard and risk assessments, compliance reviews, and related documentation. We are consultants, not lawyers. Nothing on this site or in our deliverables constitutes legal advice. Regulatory requirements change and vary by jurisdiction; you remain responsible for compliance with the laws that apply to your business.

2. Website content & free tools

Articles, guides, checklists, the quote estimator, and the Inspection Readiness Quiz are provided for general information. Quiz scores and estimates are indicative only – they are not audits, certifications, or compliance determinations, and do not guarantee inspection outcomes.

3. Engagements & deliverables

• Scope, timeline, and pricing are confirmed in a written proposal or service agreement before work begins.
• Document ownership: upon full payment, the custom documentation we create for your business is yours to use internally for the life of your business. We retain the right to reuse generic methodologies, templates, and know-how.
• Deliverables are built from the information you provide. You are responsible for the accuracy of the operational details you share with us.
• Revisions requested within 30 days of delivery that fall within the original scope are included; material scope changes are quoted separately.

4. Payment

Invoices are due as stated in your proposal (typically 50% on engagement, balance on delivery). Late payments may pause in-progress work. Subscription services, if offered, renew as described in the applicable plan and may be cancelled per its terms.

5. Limitation of liability

Safety documentation reduces risk; it does not eliminate it. To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the fees you paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost contracts, fines, or penalties, except where such limitation is prohibited by law.

6. Confidentiality

We treat your business information, incident history, and documentation as confidential and use it only to deliver our services, as described in our Privacy Policy.

7. Intellectual property

All website content (text, design, logos) is owned by Alcantara Safety Solutions and may not be reproduced without permission, except for resources explicitly offered as downloads for your internal business use.

8. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

9. Changes

We may update these terms from time to time; the "last updated" date above reflects the current version. Continued use of the site after changes constitutes acceptance.

Contact

Questions about these terms: karen@alcantarasafety.com · (778) 954-1988.