Privacy Policy
What we collect, how we use it, and the rights you have – in plain language.
Last updated: July 30, 2026
Alcantara Safety Solutions ("we," "us," "our") respects your privacy. This policy explains what personal information we collect through this website and our services, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia's Personal Information Protection Act (PIPA).
What we collect
- Contact details you give us through forms (name, work email, phone number, company name) when you request a consultation, quote, checklist, or ask a question.
- Business information you share during intake – industry, employee counts, equipment, and hazards – used solely to prepare your safety documentation.
- Quiz and calculator inputs (e.g., Inspection Readiness Quiz answers) are processed in your browser and are not stored on our servers unless you choose to submit them through a contact form.
- Technical data such as pages visited and approximate region, collected only if you accept analytics cookies.
How we use it
- To respond to your inquiries and deliver requested resources.
- To prepare quotes, proposals, and safety documentation.
- To send occasional practical safety tips if you downloaded a resource – you can unsubscribe at any time.
- To improve this website's content and performance (analytics, with consent).
What we never do
- We do not sell, rent, or trade your personal information.
- We do not share client documentation or business details with third parties except as required to deliver our services (e.g., secure file storage) or by law.
Cookies & analytics
This site uses a cookie consent banner. Analytics tools (if enabled) run only after you accept. Declining analytics does not affect any feature of the site. You can change your choice at any time by clearing your browser's local storage for this site.
Data retention & security
Inquiry records are kept only as long as needed for the business relationship and applicable legal requirements, then securely deleted. Client safety documentation is stored with access restricted to the people working on your file.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing karen@alcantarasafety.com. We respond within 30 days.
Contact
Privacy questions: karen@alcantarasafety.com · (778) 954-1988.